Privacy Policy

Effective Date: April 15, 2026  |  Last Updated: April 15, 2026

1. Introduction and Who We Are

Welcome to Dewey's Pizza. We are a food service business operating in the United States, committed to protecting the privacy and personal data of our customers, website visitors, and anyone who interacts with our digital platforms. We understand that your personal information is important to you, and we take our responsibility to protect it seriously.

This Privacy Policy applies to all personal information collected through our website pizzadeweys.click, through our online ordering system, through our customer communications, and through any other interaction you may have with Dewey's Pizza. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

As a food service business operating in the United States, Dewey's Pizza complies with all applicable federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission (FTC) Act regarding unfair or deceptive practices, and all other applicable state and federal privacy regulations.

2. Information We Collect

Dewey's Pizza collects various types of information in order to provide you with the best possible food ordering experience, to improve our services, and to communicate with you effectively. The information we collect falls into several categories:

2.1 Personal Identification Information

When you place an order, create an account, or contact us, we may collect the following personally identifiable information:

• Full name — to process your order and address communications to you
• Email address — to send order confirmations, receipts, and promotional communications
• Phone number — to contact you regarding your order or delivery
• Billing and delivery address — to process payment and arrange delivery of your food order
• Payment information — credit card details, debit card information, or other payment method data (note: we do not store full payment card numbers; this is processed through secure third-party payment processors)
• Date of birth — where required for age verification or promotional purposes
• Account username and password — if you create an account on our website

2.2 Order and Transaction Data

Each time you place an order with Dewey's Pizza, we collect information related to that transaction, including:

• Items ordered, including customizations and special requests
• Order history and frequency
• Order value and payment method used
• Delivery address history
• Feedback, ratings, and reviews you submit regarding your order
• Complaints or issues reported in connection with a specific order

2.3 Usage and Technical Data

When you visit our website pizzadeweys.click, we automatically collect certain technical information about your device and browsing behavior, including:

• IP address — your internet protocol address, which may reveal your approximate geographic location
• Browser type and version — the web browser you are using (e.g., Chrome, Firefox, Safari)
• Operating system — the software platform your device runs on
• Device type and identifiers — whether you are on a desktop, mobile, or tablet device
• Pages visited — which pages on our website you viewed and in what order
• Time and duration of visit — when you accessed our website and how long you stayed
• Referring URL — the website or link that brought you to our website
• Clickstream data — the sequence of pages and links you clicked while on our site
• Search queries — any search terms you entered on our website

2.4 Cookie and Tracking Data

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytical data. These technologies include cookies, web beacons, pixel tags, and local storage objects. For detailed information about the cookies we use, please refer to our Cookie Policy or the dedicated cookie section later in this document.

2.5 Communications Data

If you contact us directly — whether by email, phone, or through an online contact form — we collect and retain records of those communications, including:

• The content of messages you send us
• Email correspondence
• Records of phone conversations (where permitted by law and with appropriate notice)
• Social media messages or interactions if you contact us through social platforms

2.6 Marketing and Preference Data

With your consent, we may collect information about your marketing preferences, including which types of promotions interest you, whether you have opted in to receive marketing emails or text messages, and your preferred communication channels.

3. How We Use Your Information

Dewey's Pizza uses the personal information we collect for the following purposes:

3.1 Order Processing and Service Delivery

The primary purpose for which we collect your personal information is to process your food orders and deliver our services to you. This includes:

• Processing and fulfilling your food orders, including dine-in, takeout, and delivery
• Communicating with you about the status of your order
• Processing payments for your orders
• Resolving issues, complaints, or disputes related to your order
• Providing customer support and assistance
• Managing your account if you have registered on our website

3.2 Website and Service Improvement

We use technical and usage data to continually improve our website and services:

• Analyzing how visitors use our website to identify areas for improvement
• Testing new features, layouts, or menu presentations
• Diagnosing technical problems and ensuring our website functions correctly
• Monitoring website performance and uptime
• Personalizing your experience on our website based on your preferences and history

3.3 Marketing and Promotional Communications

With your consent, or where permitted by applicable law, we may use your information for marketing purposes, including:

• Sending promotional emails about new menu items, special offers, and seasonal promotions
• Sending SMS or text message promotions (only where you have provided explicit consent)
• Delivering targeted online advertising based on your browsing behavior and order history
• Notifying you about loyalty rewards, discounts, or exclusive customer offers

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any of our emails, by contacting us at [email protected], or by updating your account preferences on our website.

3.4 Legal and Compliance Purposes

We may use your personal information to comply with our legal obligations, including:

• Maintaining records required by tax laws and financial regulations
• Responding to lawful requests from law enforcement or government authorities
• Enforcing our Terms of Service and other agreements
• Protecting against fraud, unauthorized transactions, and other illegal activities
• Exercising or defending legal claims

4. How We Share Your Information

Dewey's Pizza does not sell your personal information to third parties. However, we do share your information with certain trusted third parties in the following circumstances:

4.1 Service Providers and Business Partners

We work with third-party service providers who assist us in operating our business and providing services to you. These providers may have access to your personal information only to the extent necessary to perform their services, and they are contractually obligated to protect your data:

• Payment processors — to securely process your payment transactions
• Delivery service providers — to deliver your food order to your address
• Website hosting and technology providers — to maintain and operate our website infrastructure
• Email marketing platforms — to send promotional and transactional emails on our behalf
• Analytics providers — such as Google Analytics, to help us understand website usage patterns
• Customer support tools — to help us manage and respond to your inquiries

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or if we believe, in good faith, that such disclosure is necessary to:

• Comply with a legal obligation, court order, or government request
• Protect the rights, property, or safety of Dewey's Pizza, our customers, or the public
• Detect, prevent, or address fraud, security issues, or technical problems
• Enforce our Terms of Service or other applicable agreements

4.3 Business Transfers

In the event that Dewey's Pizza undergoes a merger, acquisition, sale of assets, bankruptcy, or other business transition, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your personal information with other third parties when you have given us explicit consent to do so, such as when you participate in joint promotions with our business partners.

5. Data Security

Dewey's Pizza takes the security of your personal information seriously and implements a range of technical and organizational measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

5.1 Technical Security Measures

• SSL/TLS encryption — all data transmitted between your browser and our website is encrypted using industry-standard Secure Sockets Layer (SSL) or Transport Layer Security (TLS) protocols
• Secure payment processing — payment card information is processed through PCI DSS-compliant payment processors; we do not store complete payment card numbers on our servers
• Access controls — access to personal data within our systems is restricted to employees and contractors who have a legitimate business need to access it
• Firewalls and intrusion detection — our servers are protected by firewalls and we employ monitoring systems to detect unauthorized access attempts
• Regular security updates — we keep our software and systems updated with the latest security patches

5.2 Organizational Security Measures

• Staff training on data protection and privacy best practices
• Clear data handling procedures and internal privacy policies
• Confidentiality agreements with employees and contractors who handle personal data
• Regular reviews of our security practices and data handling procedures

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights regarding your personal information. Dewey's Pizza is committed to honoring these rights in accordance with applicable law.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

6.2 Rights Available to All U.S. Customers

Regardless of your state of residence, Dewey's Pizza provides the following rights to all of our customers:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may ask us to correct any inaccurate or incomplete personal information we hold about you.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time.
• Right to Account Deletion: You may request deletion of your account and associated personal data.

6.3 How to Exercise Your Rights

To exercise any of the rights described above, please contact us using the following methods:

• Email: [email protected] — please include "Privacy Rights Request" in the subject line
• Website: pizzadeweys.click — use our contact form and specify your request

We will respond to your request within 45 days of receipt, as required under the CCPA/CPRA. If we need more time, we will notify you of the extension and the reason for it. We may need to verify your identity before processing your request to ensure that we are providing information to the correct person.

7. Cookies and Tracking Technologies

Our website pizzadeweys.click uses cookies and similar tracking technologies to improve your browsing experience and gather analytical information.

7.1 What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognize your device on subsequent visits and remember your preferences or actions.

7.2 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the basic functioning of our website, including enabling you to add items to your cart and complete the checkout process. These cannot be disabled.
• Performance and Analytics Cookies: We use analytics tools such as Google Analytics to understand how visitors use our website. These cookies collect information such as which pages are visited most frequently and whether visitors encounter any errors.
• Functional Cookies: These cookies remember your preferences, such as your location for delivery purposes, your preferred language, or saved addresses.
• Marketing and Targeting Cookies: With your consent, we may use advertising cookies to deliver relevant advertisements to you on our website and on third-party platforms.

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or to be alerted when cookies are being sent. Please note that if you disable cookies, some features of our website may not function properly, and you may not be able to complete orders online.

For more detailed information about our cookie practices, please contact us at [email protected].

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

After the applicable retention period, we will securely delete or anonymize your personal information so that it can no longer be associated with you.

9. Children's Privacy

Dewey's Pizza does not direct its website or services to children under the age of 18. We do not knowingly collect, use, or disclose personal information from children under 18 years of age. If we become aware that we have inadvertently collected personal information from a child under 18, we will take prompt steps to delete such information from our records.

If you are a parent or guardian and believe that your child under 18 has provided personal information to us, please contact us immediately at [email protected] so that we can take appropriate action.

Our practices regarding children's privacy are consistent with the Children's Online Privacy Protection Act (COPPA) and other applicable federal and state laws governing the online collection of personal information from minors.

10. International Data Transfers

Dewey's Pizza is a United States-based business, and your personal information is primarily collected, stored, and processed within the United States. However, some of our third-party service providers may be located in other countries, which means that your personal data may be transferred to, stored in, or processed in countries other than your country of residence.

When your personal information is transferred outside of the United States, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable privacy laws. These safeguards may include:

• Contractual clauses with service providers requiring them to protect personal data
• Ensuring that third-party processors comply with applicable data protection standards
• Only using service providers in countries that maintain adequate data protection laws

By using our website and services, you acknowledge and consent to the transfer of your personal information to the United States and potentially to other countries as described in this section.

11. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or other online services that are not operated by Dewey's Pizza. When you click on these links, you will leave our website and be subject to the privacy policies and practices of those third-party sites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit. The inclusion of a link to a third-party website does not imply our endorsement of that website or its privacy practices.

Third-party services that may process your data when you use our website include:

• Google Analytics — for website usage analytics (subject to Google's Privacy Policy)
• Payment processors — for secure payment processing (subject to their respective privacy policies)
• Social media platforms — if you interact with our social media buttons or links
• Delivery service partners — when facilitating food delivery to your location

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes to this Privacy Policy, we will notify you by:

• Posting the updated Privacy Policy on our website at pizzadeweys.click with a new "Last Updated" date
• Sending an email notification to the email address associated with your account (for registered users)
• Displaying a prominent notice on our website homepage

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

13. California Privacy Rights — Additional Disclosures

Pursuant to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents are entitled to the following additional disclosures:

13.1 Categories of Personal Information Collected

In the preceding 12 months, Dewey's Pizza has collected the following categories of personal information:

• Identifiers (name, email address, phone number, IP address)
• Commercial information (order history, purchasing records)
• Internet or other electronic network activity (website usage data, cookies)
• Geolocation data (delivery address, approximate location from IP address)
• Inferences drawn from personal information to create a profile about consumer preferences

13.2 Do Not Sell or Share My Personal Information

Dewey's Pizza does not sell personal information in the traditional sense of the word. However, certain advertising and analytics activities may constitute "sharing" of personal information for cross-context behavioral advertising under the CPRA. California residents have the right to opt out of such sharing.

To exercise your right to opt out of the sale or sharing of your personal information, please contact us at [email protected] with the subject line "Do Not Sell or Share My Personal Information."

13.3 Shine the Light Law

California Civil Code Section 1798.83 permits California residents to request certain information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected].

14. FTC Act Compliance

Dewey's Pizza complies with the Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive practices in commerce. Our privacy practices are designed to be transparent, fair, and consistent with what we have represented in this Privacy Policy. We will not use your personal information in a manner that is materially inconsistent with what was represented at the time the information was collected without obtaining your consent.

If you believe that our privacy practices are unfair or deceptive, or if you have a concern about how we have handled your personal information, we encourage you to contact us first so that we can address your concern. You also have the right to file a complaint with the Federal Trade Commission.

15. How to File a Complaint

If you have concerns about how Dewey's Pizza handles your personal information and you are not satisfied with our response to your inquiry, you have the right to file a complaint with relevant authorities.

15.1 Contacting Us First

We encourage you to contact us directly before filing a formal complaint, as we are committed to resolving privacy concerns quickly and effectively. Please contact our privacy team at:

• Email: [email protected]
• Website: pizzadeweys.click

Please include a detailed description of your concern, and we will respond within 30 days.

15.2 Filing a Complaint with the Federal Trade Commission (FTC)

If you are a U.S. consumer and believe your privacy rights have been violated, you may file a complaint with the Federal Trade Commission:

• FTC Website: www.ftc.gov/complaint
• FTC Phone: 1-877-382-4357
• FTC Address: Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Ave., NW, Washington, DC 20580

15.3 Filing a Complaint with the California Privacy Protection Agency (for California Residents)

If you are a California resident and believe your rights under the CCPA/CPRA have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA):

• CPPA Website: cppa.ca.gov
• CPPA Address: California Privacy Protection Agency, 2101 Arena Blvd, Sacramento, CA 95834

15.4 State Attorney General Offices

Residents of other U.S. states may also have the right to file privacy-related complaints with their state Attorney General's office. We encourage you to consult your state's applicable consumer protection laws and resources.

16. Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact us. We are committed to addressing your privacy concerns promptly and professionally.

When contacting us about a privacy matter, please provide your full name, contact information, and a clear description of your inquiry or request so that we can assist you as efficiently as possible. We will acknowledge your request within 5 business days and aim to provide a full response within 30 to 45 days, depending on the nature and complexity of your request.